FAQ
Frequently asked questions
What does Scoop Squad VA do?
We provide professional pet waste removal for residential yards across active Virginia and Florida routes. You pick a schedule, we handle the routine, and your yard stays ready for pets, kids, and guests.
What areas do you service?
We run local routes across Roanoke and surrounding areas, including Cave Spring, Salem, Vinton, Botetourt County, and nearby communities. We are also adding Florida service focused on Parrish and Lakewood Ranch, with Sarasota treated as nearby secondary coverage. Use the ZIP checker to confirm availability.
How do I get started?
Start with a fast online quote. After you sign up, we call to set up your first visit and confirm access notes like gate codes or preferred entry.
How often can you come out?
Most customers choose weekly, bi-weekly, monthly, or one-time cleanup. Twice-weekly and three-times-weekly options are available for heavier use.
Do I need to be home during service?
No. As long as we have access to the yard, you do not need to be home. If your dog is outside, we ask that they are safely managed.
How do on-the-way notifications work?
You get an on-the-way notification before arrival so you are not guessing. It keeps the process simple and stress-free.
What happens to the waste?
We bag it securely and place it in your on-site trash bin so service stays fast, simple, and affordable.
How long does a visit take?
Most visits take 10-20 minutes depending on buildup and yard conditions. First-time cleanups can take longer if the yard needs a reset.
Do you require a contract?
No contracts. Pick the schedule that fits your home and adjust as needed.
How much does service cost?
Pricing depends on number of dogs, service frequency, and yard condition. Use the ZIP checker to see availability and continue to registration.